We scope before we build. Here's exactly what that means.
We don't quote a price before we understand your business. Every engagement starts with a scoping phase: a structured audit of what's actually happening in your systems today. It's a paid, standalone deliverable. You keep it whether or not you build anything with us afterward.
What happens during scoping
Discovery session
We talk through your current setup, tools, and the specific problem you brought to us.
Systems audit
We review the tools and processes involved firsthand, not just take your word for how they work.
Root cause analysis
We separate symptoms from causes. A report that's always late is a symptom. The missing system that would generate it automatically is the cause.
Written diagnosis
A document covering what we found, what it's costing the business, and what we recommend building.
Investment range
A real cost estimate for the recommended solution, based on what scoping actually found, not a rate card guess.
What you get at the end
A standalone document you can act on with or without us: the current-state findings, the root causes, a recommended solution, and an investment range. If you decide not to build anything, you keep the document. It's yours.
If you decide to proceed
The scoping fee is credited in full against the project cost if you move to implementation within 60 days of receiving the scoping document. We issue a fixed-price proposal within 5 working days of your decision, built directly from the scoping findings, with a milestone-based timeline and payment schedule.
If you decide not to proceed
That's a legitimate outcome. Some scoping engagements conclude that the problem is smaller than expected, or that the right fix doesn't require the kind of system we build. We'll tell you that directly if it's true.
Timeline
Scoping typically takes 1 to 2 weeks from kickoff to delivered document, depending on how quickly we get access to the systems involved.
Cost
The scoping engagement is a fixed, flat fee, confirmed with you before anything is booked. It's credited in full against your project fee if you proceed with CPI within 60 days.
Real infrastructure, not a black box.
We build on established, current infrastructure rather than proprietary lock-in. A rough sense of what sits underneath a CPI system:
- Cloud & Infrastructure
- AWS, Google Cloud, Vercel, Docker
- Frameworks & Languages
- React, Next.js, Python, Node.js, TypeScript
- Databases & Data
- PostgreSQL, Firebase, Supabase, Redis
- AI & Automation
- Modern large language model APIs, retrieval-augmented generation pipelines, workflow automation platforms
- Integration
- REST and GraphQL APIs connecting to whatever you already run
The stack changes as tools improve. What doesn't change is that you own what gets built, documented in plain language, not locked to a specific vendor.